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Administrative & Secretarial Customer Service & Account Management

Customer Support and Executive Assistant

$15/hr Starting at $1K

- Managed a group of Customer Service agents.

- Organized extensive, database-driven projects.

- Created new processes to improve the teams' workflows and business outcomes.

- Handled all customer inquiries to ensure clients are satisfied with services

- Organize meetings, travels and accommodations.

- Schedule appointments.

- Manage email accounts.

- File and document organization.

- Email monitoring and organizing.

- Maintaining records, data entry and etc.

About

$15/hr Ongoing

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- Managed a group of Customer Service agents.

- Organized extensive, database-driven projects.

- Created new processes to improve the teams' workflows and business outcomes.

- Handled all customer inquiries to ensure clients are satisfied with services

- Organize meetings, travels and accommodations.

- Schedule appointments.

- Manage email accounts.

- File and document organization.

- Email monitoring and organizing.

- Maintaining records, data entry and etc.

Skills & Expertise

Client ContactClient Issue ResolutionFreshdeskPhone SupportSalesforce

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