I am a customer support specialist, dropshipping expert, and web researcher with 8 years of extensive experience in the BPO industry. I have worked with local and multinational companies for inbound and outbound sales during this period. Proficient in converting cold calls into leads.
I previously worked as a liaison between the company and its current and potential customers. Other than that, I have been a content writer for a year, which helped me showcase my writing skills—expertise in Excel, Word, PowerPoint, Intercom, and HubSpot. I also have expertise in dropshipping and am proficient in Shopify, Zendesk, Oberlo, Microsoft Office applications, Pipedrive, and Konnektive.
Working with me is worth every penny.
Skilled in Software like:
✅ Calling: Mojo Dialer, Primo Dialer, DialFire, Ring Central etc.
✅ Data Entry: Google (Docs, Sheets, Slides)
✅ Microsoft Office (Word, Excel, PowerPoint, Outlook)
✅ CRM: Hubspot, Zoho, Freshsales, Keap, Salesforce
✅ Project Management: Asana, Pipedrive, Monday.com, Salesforce
✅ Virtual Assistant: Craigslist, Social Media(FB, IG, Quora), Shopify, Amazon
✅ Live Chat: Zendesk, LiveAgent, Intercom, Olark, Freshchat