I am Deepu from kochi.I completed my Engineering Graduation by 2018.I worked as an Customer support Associate in Amazon Development center located in Coimbatore for past 2 years.I handled both Indian and US customers.I Handled customer queries in calls,emails chats and messages.Solved the order queries which customer have in best possible ways.Helped customers regarding the order details and also contacted the international couries like UPS and USPS in phone calls to get the details.I also got promoted as an Subject matter expert.There were 11 members under my team.I taught my Team members to handle the customers in polite and correct manner.My simple logic is to treat customer as a friend.