Hi, my name is Tatyana! I am a Russian native speaker and a fluent English speaker. During 4 years I worked as a Chargeback and Fraud Analyst in a major bank. After that, I worked for 7 months as a Chargeback Analyst within a Forex company. I have more than 3 years worth of experience in E-Banking Customer Support. I have a vast knowledge of Card Management Systems and Processing Systems. I would be more than glad to cooperate and to help minimize your losses from Chargebacks! I am a very flexible, cheery person that loves to help and works well with others. I am a fast learner and can grasp new subjects will ease. I love to learn and help! I am looking forward to helping you!