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Administrative & Secretarial Customer Service & Account Management

Customer Support: E-mail, Chat, Phones

$7/hr Starting at $30

Handled various accounts from small to mid-sized businesses such as goods, retail, eCommerce, banking and finance, and medical fields. I started as an agent about 15 years ago and joined up the leadership ranks. After my promotion, I've been exposed to different corporate real-life scenarios that will require intricate preparation of data and explaining it to the management in a way that it's easy to digest and take action to.

About

$7/hr Ongoing

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Handled various accounts from small to mid-sized businesses such as goods, retail, eCommerce, banking and finance, and medical fields. I started as an agent about 15 years ago and joined up the leadership ranks. After my promotion, I've been exposed to different corporate real-life scenarios that will require intricate preparation of data and explaining it to the management in a way that it's easy to digest and take action to.

Skills & Expertise

Account ManagementAvayaBusiness ConsultingChat SupportClient AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCorrespondence ManagementCustomer ServiceData ManagementEmail ServicesFinancial ServicesFive9FreshdeskLeadershipManagementOntraportOrder ProcessingSalesforceTelephone SupportZendesk

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