Whether your growing team is overwhelmed or you're just starting out, you need help. And that's what I'm here for. Hi, my name is Michael. I've been working remotely for about 3 years now and have amassed both hard and soft skills for customer service that every single business needs. We all know that customer support freelancers are all over the place. And why you should pick me, you might ask. Let me break it down for you. To name a few, I have: excellent communication skills - a basic but underrated quality of a good customer support rep Customer Support is my primary skill, but I can also do administrative tasks, PowerPoint/Keynote presentations, and graphic design, among others. Check out the other tabs on my profile to see how I can be of service to you. CUSTOMER SERVICE PROFILE I am experienced in telemarketing, technical support, and general customer service. Channels: •email Some of the responsibilities I've had: •responding to queries and inquiries Tools I have used: •Zendesk GRAPHIC DESIGN PROFILE I do: •brand logos Tools I use: •Adobe Photoshop DATA ENTRY PROFILE I can type 59 wpm with 95.8% accuracy. •MS Office •Google Docs & Sheet