With over 4 years of experience in customer service duties, I am highly skilled in efficiently handling customer queries, providing resolutions to queries raised and managing customer expectations. I have experience in handling customer contact support functions other than mainstream call handling such as emails and social media correspondences. I ensure to execute my tasks with due diligence and urgency to satisfy both the customer and the company.
I can help you with efficient services such as:
*Professional and detailed Email responses
*Live Chat support for immediate resolution
*Social Media Management and Engagement
*Summary Reports and business analytics