Hello, I've been working as a CSR for more than 3 years. I am a full-time freelancer with the objective to satisfy my clients by providing them detail-oriented, organized and accurate work. Able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. I will definitely provide the best service to my clients by making sure I know what they want and how to do it, exceed their expectations by completing the assigned tasks before the deadline and by always dealing with them professionally. I take care of the client's business as I would handle my own for their success is my own success as well. I AM EXPERIENCED IN: Live Chat Support. Project details: 1st project regarding Customer Service: Customer Support for Graphic Designing Apps by Brett Ingram (USA): Email Support 2nd project regarding Customer Service: Byron Bay & Gold Coast Holiday Accommodation (Australia) A PERFECT STAY (Website) Bookings 3rd project regarding Customer Service: Hobbykrafts (Canada) Live Chat Support(Zopim) Data Entry Project: Alex Padilla (Secretary of State, USA, California) Sorting Files in Microsoft Excel I'm flexible with my working hours and am happy to work closely with any existing freelancers you work with. Thank you.