Dear Ma'am/Sir, I was excited to see your opening for a customer service rep, and I hope to be invited for an interview. My background includes serving as a customer service associate within call-center and fastfood chain environments. Most recently, I worked on the customer service desk for taking calls, assist, find, and make reservation for our customer. Specifically, my campaign is like a booking service and we do reservation for storages across US. I demonstrated the ability to resolve a variety of issues and complaints (such as billing dispute, wrong location/facilities, incorrect size of storages). I consistently met my call-volume goals, handling an average of 30 to 50 calls per day. And also I am knowledgeable into sales like the Sandlers sales methodology. I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Feel free to call me at 09955064082 (cell) or +639 193417014 (skype) to arrange an interview. Thank you for your time—I look forward to learning more about this opportunity! Sincerely, Sunshine David