Since 2015 I have been working in Kyiv, Ukraine in the Area of customer support, business development and Sales & Marketing. Sales & Marketing, as well as customer support, goes hand in hand, this way I have grown a huge passion for this profession. I get satisfaction in knowing that I have solved a client needs and have helped them to acquire services that meet their individual satisfaction. With my current education and working experience, I would like to take up a position of Customer Support Manager and pass on my experience to agents and train a team to provide superior customer support. My philosophy to customer support is to resolve inquiries in the most professional way and ending each encounter with customer with a smile. I am eager to render my services and experience to the best of my abilities and be on the winning team of your respectful company. Regards Paulus Iyambo