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Administrative & Secretarial Customer Service & Account Management

Customer support & services

$5/hr Starting at $25

As a seasoned freelancer specializing in customer support, I bring efficiency, empathy, and problem-solving prowess to the table. Here’s how I can enhance your business:Responsive Communication: Swiftly addressing customer inquiries via , chat, or phone. I ensure clarity and satisfaction.Issue Resolution: Diagnosing problems, providing accurate solutions, and recording feedback. Your customers’ happiness is my priority.Product Knowledge: Mastering your offerings to assist clients effectively. I’m well-versed in handling queries about features, returns, and defects.CRM Management: Monitoring relationships, executing follow-ups, and creating customized support plans. Let’s build lasting connections.Professional Etiquette: Representing your brand with courtesy and professionalism. Every interaction matters

About

$5/hr Ongoing

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As a seasoned freelancer specializing in customer support, I bring efficiency, empathy, and problem-solving prowess to the table. Here’s how I can enhance your business:Responsive Communication: Swiftly addressing customer inquiries via , chat, or phone. I ensure clarity and satisfaction.Issue Resolution: Diagnosing problems, providing accurate solutions, and recording feedback. Your customers’ happiness is my priority.Product Knowledge: Mastering your offerings to assist clients effectively. I’m well-versed in handling queries about features, returns, and defects.CRM Management: Monitoring relationships, executing follow-ups, and creating customized support plans. Let’s build lasting connections.Professional Etiquette: Representing your brand with courtesy and professionalism. Every interaction matters

Skills & Expertise

Call CenterCall Center AdministrationCall Center ArchitectureCall Center DevelopmentCall Center ManagementClientCustomer AcquisitionCustomer Acquisition StrategiesCustomer AdvocacyCustomer AnalysisCustomer CareCustomer ServiceCustomer Service ManagementCustomer Service OperationsCustomer Service RepresentativeCustomer Service RepresentativesCustomer SupportCustomer Support RepresentativeHelp DeskService CloudService ContractService DesignService DeskService DevelopmentTechnical Support

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