I am a dedicated and empathetic Customer Support Representative with 5+years of experience in delivering exceptional service to clients. Skilled in resolving inquiries, providing product assistance, and ensuring customer satisfaction. Proficient in multi-channel communication including phone, e-mail, and live chat. Known for my ability to swiftly understand client needs and offer tailored solutions, resulting in consistently positive feedback and high customer retention rates. I am ready to leverage my expertise to support your business and enhance customer experience. I specialize in E-mail Handling, Customer Satisfaction, Order Processing, and more. Proficient in Zendesk, Freshdesk, and other CRM tools, I excel in E-mail and Chat Support, ensuring your customers are in safe hands. I am 100% capable of meeting your Facebook and Instagram customer service needs. My approach to customer service is rooted in empathy and professionalism, allowing me to effectively address customer's concerns while maintaining a positive bond with clients. I am adept at quickly grasping product knowledge and company policies, enabling me to offer accurate guidance and support. NO matter in which TIME ZONE you are I have got you COVERED