Dynamic and dedicated Customer Support Specialist with over 4 years of hands-on experience in delivering exceptional customer service. I have a solid background in Counseling and Virtual Assistance, Also good with Translators, which has honed my skills in effective communication and conflict resolution. I am well-equipped to manage a wide range of customer inquiries, from technical issues to complaints, and I am highly recommended for my ability to diffuse tense situations with ease and professionalism.
Why Hire Me?
I am a customer-focused individual with a passion for providing top-notch support. I am proactive in my approach, always anticipating the needs of the customer and offering efficient and effective solutions to their inquiries. My strong work ethic and attention to detail ensure that every customer interaction is handled with the utmost care and professionalism.
In addition to my interpersonal skills, I bring a high level of technical proficiency to the table. I am proficient in a range of software platforms, including
✅ Google Workspace
✅Microsoft Office,
✅Mailchimp
✅Slack
✅Trello
✅Asana
✅Click Up
✅Ziaper
✅ Zendesk
✅ Intercom
✅Salesforce
✅Keap
✅ Calendly
✅ Leadscrape
✅ Appollo. Io
✅Hubspot CRM
I am always willing to adapt and learn new technologies as needed.
In short, I am the ideal candidate for the role of Customer Support Specialist. With my blend of technical expertise and interpersonal skills, I am confident that I can deliver exceptional customer service and make a valuable contribution to your company.