Hi there! Here is how I can help you 👇
👉Customer Onboarding
👉Customer crisis management
👉Help you retain customer loyalty to your brand, increasing revenue for your organization
👉Help you provide exceptional services/support to your customers
Who am I?
I am a customer support specialist: a solution provider, and Crisis Manager.
My core values cut across Empathy, Patience, Humility, Emotional Intelligence, Integrity, Active Listening, Altruism/services.
My flair for problem-solving and creating alternatives to issues directed my career towards 'Customer Service'. As a Customer Support person, I have to make a stellar experience for customers where they are assured of getting the maximum satisfaction they need via services rendered.
Achievement👇
95% rating increase in customer satisfaction. 15% higher than the department's target.
Attended to all inquiries within 12 hours of receipt.
I would like to 'wow' your customers with my skill set and experience.