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Administrative & Secretarial Customer Service & Account Management

Customer Support Specialist

$15/hr Starting at $25

Hi there! Here is how I can help you 👇


👉Customer Onboarding

👉Customer crisis management

👉Help you retain customer loyalty to your brand, increasing revenue for your organization

👉Help you provide exceptional services/support to your customers


Who am I?

I am a customer support specialist: a solution provider, and Crisis Manager.

My core values cut across Empathy, Patience, Humility, Emotional Intelligence, Integrity, Active Listening, Altruism/services.


My flair for problem-solving and creating alternatives to issues directed my career towards 'Customer Service'. As a Customer Support person, I have to make a stellar experience for customers where they are assured of getting the maximum satisfaction they need via services rendered.

Achievement👇


95% rating increase in customer satisfaction. 15% higher than the department's target.

Attended to all inquiries within 12 hours of receipt.


I would like to 'wow' your customers with my skill set and experience.


About

$15/hr Ongoing

Download Resume

Hi there! Here is how I can help you 👇


👉Customer Onboarding

👉Customer crisis management

👉Help you retain customer loyalty to your brand, increasing revenue for your organization

👉Help you provide exceptional services/support to your customers


Who am I?

I am a customer support specialist: a solution provider, and Crisis Manager.

My core values cut across Empathy, Patience, Humility, Emotional Intelligence, Integrity, Active Listening, Altruism/services.


My flair for problem-solving and creating alternatives to issues directed my career towards 'Customer Service'. As a Customer Support person, I have to make a stellar experience for customers where they are assured of getting the maximum satisfaction they need via services rendered.

Achievement👇


95% rating increase in customer satisfaction. 15% higher than the department's target.

Attended to all inquiries within 12 hours of receipt.


I would like to 'wow' your customers with my skill set and experience.


Skills & Expertise

Administrative AssistantCall Center AdministrationClient DevelopmentClient Issue ResolutionCorrespondence ManagementCustomer ServicePhone SupportProblem SolverVerbal CommunicationVirtual AssistantsZendesk

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