Professional customer service agent and supervisor with in-depth U.S. customer support experience. My services include marketing, sales, administrative matters, event and travel planning, transcriptions, translations (English to German / German to English), billing, PR, promotion, telemarketing, data entry, and other projects. My work history consist of more than ten years as a sales and marketing director, including public relations and promotional issues. I am a dedicated and reliable business professional that takes pride in applying my expertise and skills in the work I do for clients. I excel in the ability to collaborate with clients to gain an understanding of their objectives and goals in providing high quality services.