As a highly motivated and skilled customer support specialist and virtual assistant, I bring a passion for delivering exceptional customer service and a strong work ethic to every project I take on. With over 5 years of experience in the field, I have honed my technical abilities, communication skills, and problem-solving abilities to provide effective and efficient support to both clients and customers. 

I am well-versed in a range of software applications and technologies, including Zendesk, Freshdesk, and Salesforce, and I have a proven track record of successfully resolving customer inquiries and issues in a timely manner. My strong written and verbal communication skills enable me to communicate effectively with clients, team members, and customers, and my ability to think critically and creatively helps me to find innovative solutions to complex problems 

Services Offered

Appointment Setting

E-mail Support 

Inbound and Outbound Phone Support 

Live Chat Support 

Research

Social Media Management / Engagement

My goal as a customer support specialist and virtual assistant is to provide outstanding support that exceeds expectations and builds trust with clients and customers. I am confident in my ability to bring value to any organization, and I am always eager to learn and grow in my role.