Strong computer navigation skills and PC knowledge. 100% Ability to effectively communicate, both written and verbally. 100% Tolerance for repetitive work in a fast paced, through out production work environment. 100% Team Leader. Can conduct daily meetings and execute action plans within the team. 100% Knowledgeable in different platforms and tools being use in a BPO industry such as but not limited to, Salesforce, Avaya, Geneysys, Okta, Cares, Five9, Power Bi, etc.