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Administrative & Secretarial

Customer Support Virtual Assistant

$15/hr Starting at $25

I'm a versatile virtual assistant who can work for customer support, data entry, email management, technical writing, and testing (QA). Customer support is one of my expertise as I've worked as support for 6 years. Providing chat support, responding to pending emails, troubleshooting PHP and JS errors of customers' websites are the common tasks I've undergone. I also performed manual testing by exploring the application until bugs are found. Additionally, I'm also knowledgeable in PHP and MySQL including JavaScript and CSS. I know PHP and has basic knowledge of web development. I troubleshoot website issues encountered by the clients and then provide technical support to fix the issues found. I'm analytical, keen to details, and can work with minimal supervision. I take pride in my work and will deliver quality results to prove my worth to your team/company.

About

$15/hr Ongoing

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I'm a versatile virtual assistant who can work for customer support, data entry, email management, technical writing, and testing (QA). Customer support is one of my expertise as I've worked as support for 6 years. Providing chat support, responding to pending emails, troubleshooting PHP and JS errors of customers' websites are the common tasks I've undergone. I also performed manual testing by exploring the application until bugs are found. Additionally, I'm also knowledgeable in PHP and MySQL including JavaScript and CSS. I know PHP and has basic knowledge of web development. I troubleshoot website issues encountered by the clients and then provide technical support to fix the issues found. I'm analytical, keen to details, and can work with minimal supervision. I take pride in my work and will deliver quality results to prove my worth to your team/company.

Skills & Expertise

Administrative AssistantAnalyticsChat SupportCSSCustomer ServiceData EntryData ManagementEmail MarketingEmail ServicesJavaScriptManagementManual TestingMySQLPHPSoftware DevelopmentTeam ManagementTechnical SupportTechnical WritingTroubleshootingVirtual AssistantsVisual BasicWeb DesignWeb DevelopmentWriting

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