• 6 years experience as Customer Support (email, chat, voice) • 1yr Inbound Sales • 6mos. experience as Virtual Assistant • knowledge in Adobe Photoshop • can do Data Entry, Order Placing, a bit of Social Media • Accounts handled includes: E-commerce (4years), Logistics (6mos), Online Flower Delivery (Seasonal 2mos), Hospitality Account (1yr), Lawn Service (5mos) • Tools used: Zendesk, Salesforce, GSuite, Adobe Photoshop, Amadeus, Outlook, Hubstaff, Gorgias