Have Experience in BPO as a customer care executive and team leader Had been in mail support Optimizing efficiency & effectiveness of dialer through active management of dialer campaigns. Learning - Always committed to my continued development and total understanding of all applicable tools and policies, and has always strived to share the knowledge with those around me. * Unity - I am always a team player. I will always work to support my fellow employees in a courteous and professional manner, and I will recommend solutions rather than merely point out problems. * Communication - I am open and honest at all times, and will communicate effectively by asking questions, listening critically and analyzing the information without rushing to judgment. * Attitude - I am always positive and resourceful at all times. I will embrace change and help others to have a positive outlook. * Creativity – Can ready to Do anything within boundary line as per company policy