Are you a growing business looking to scale-up but don't have the man-power to do so just yet? You're in luck because I'm just the right person for the job! I have 2 years of experience working as a customer support agent using several helpdesks including Zendesk, Jira, Intercom, and Agorapulse. I have consistently maintained a CSAT score of 90% and a solve rate of 20 tickets per hour. For $7 an hour, I offer the following services:
-Order processing and management
-Processing returns and refunds
-Providing product information
-Social media management
-Escalating issues for assessment
-Providing daily performance reports
If you want your money's worth, please don't hesitate to reach out :)
Looking forward to working with you!
Cheers!