You will get professional and prompt live chat support, email support and Phone call handling for your Product/Service or Online Store. I will assure customer success and retention by providing technical and non technical customer support services. I will passionately resolve customers side issues and queries .
I will provide:
- Technical Support.
- General customer support queries (Live chat, email, SMS, Facebook, Instagram)
- Respond to queries with an agreed script or even without a script
- Real time Team coordination
- Dedicated account managers
- And I can define process for any other style and service based on your needs!
During my professional career, I also used to work as a customer service representative in different organizations. My major milestone in this field is working for West Land Hotel and Days Inn Hotel in West London. My major tasks were managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.