All Services Administrative & Secretarial Customer Service & Account Management Customer Support $10/hr · Starting at $30 Delivered exceptional customer service by responding promptly and professionally to all inquiries with a satisfaction rating exceeding 95%.Conducted comprehensive research & troubleshooting activities to ensure complete resolution for 70% of escalated cases within 24 hours.Addressed and resolved over 500 customer inquiries monthly, resulting in a 10% reduction in unresolved cases.Created comprehensive customer profiles for future reference, enabling more efficient responses and improving resolution times by 20%. About $10/hr · Ongoing Download Resume Delivered exceptional customer service by responding promptly and professionally to all inquiries with a satisfaction rating exceeding 95%.Conducted comprehensive research & troubleshooting activities to ensure complete resolution for 70% of escalated cases within 24 hours.Addressed and resolved over 500 customer inquiries monthly, resulting in a 10% reduction in unresolved cases.Created comprehensive customer profiles for future reference, enabling more efficient responses and improving resolution times by 20%. Skills & Expertise Client AdministrationClient AssessmentCustomer ServiceFreshdeskPhone SupportZendesk 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Video Transcription ServicesMedical TranscriptionistsTranscriptionistsCustomer Service RepresentativesAudio Transcription ServicesAdministrative Assistant