As a Customer Service Support/Virtual Assistant, I am professionally responsible to verify and handle questions or inquiries and even complaints regarding a certain business. It may be via phone, texts, email, chat or social media platforms. I am fluent in english, both written and oral and I have the best communication and technical skills. Being in this type of job, I have been the type of person who is patient, trustworthy, professional and courteous.
I can offer my services in administrative tasks such as:
- handles phone calls, chat or email
- generating and analyzing reports
- arranging and booking schedules
- preparing, organizing and storing necessary information for the business
I am a team player who handles multiple tasks, asks questions and faces challenges to utilize my experience to work effectively and efficiently. I always look forward to new learnings, to make sure that I meet the deadlines and have the best quality outcomes.