I worked as a customer service and technical support for 2 years and it helped me improve my multi-tasking skill. I supported people as an analyst for 6 years. Below were the main tasks I perform daily and helped me improve: • Customer Service • Technical Support • Handled escalations • Time management • Email handling • Incoming and outgoing calls • Skype chat and calls • Microsoft Office Tools mainly Excel, Outlook, Powerpoint, Paint, and Word • Call Queue Management • Data research