Hello, Thank you for reviewing my profile. I have over 8 years of experience in multiple industries. I have worked as a Customer service agent, technical support specialist, Web chat operator, Real estate agent, background screening agent and as a Team leader. I am proficient in Microsoft Excel, Word, and PowerPoint. I have a flexible and creative approach to handle routine and complex operational challenges. Clear and disciplined manager able to inspire employees to work harder and more efficiently to meet demanding targets. Besides above mentioned, I also have good communication and interpersonal skills. I can lead a team, analyze data, identifying trends, creating and executing action plans. My main objective is to contribute my skills in a position with a growing and dynamic company. I look for new experiences and challenges to learn new things and improve my skills while providing an exceptional contribution of service to all my clients. I can utilize my skills to maximize customer service experience and provide exceptional technical / customer support/web chat support to customers via phone/email or webchat. I am here as a Virtual Assistant, and I am confident that I have gathered enough knowledge on the following, but not limited to: - Customer Service Support I am fluent in written and spoken English language and good at dealing with customers since I've been working in a technical / customer service industry for more than 5 years. I have started my career in the customer service industry specifically in the Technical Support field and have been providing assistance and issue resolutions to customers and make sure that their expectations were met or even exceeded. I always pay attention to client's needs and make sure that I have provided them the best quality of service with my efforts and hard work. Thank you for your time. Best Regards Shahid