Currently working as Sales Manager in Ag Pharma Group Worked as Customer Relationship Manager Experience Hospitality and Sales Management professional offering over 8 years of expertise in leading FMCG Companies with focus on continuous effective service delivery consistent with service plans, customer expectations, Sales, and allocated budget Demonstrated ability to undertake analysis and develop solutions for day-to-day challenges in an operational environment, including an understanding of basic business and financial concepts Organize, coach and lead a team of sales representatives to work towards agreed sales targets. Skills to manage and develop promotion and sales campaigns. Always customer oriented. Making customers and their needs a primary focus of the sales team is a basic responsibility too. Expert skills in accurately and easily communicating standards negotiating methods to staff, and being friendly and courteous while interacting with customers clearly Proficient in recruiting, managing, inducting, training, motivating and appraising staff to promote good employee relations and operate within company procedures, legislation and good practice standards