I am a graduate of History from Obafemi Awolowo University, Nigeria. I have a post graduate diploma in International Relations from the above university . I also have a professional graduate diploma in customer relationship management and I'm Associate Member of Customer Service Professional. I have work with Nigeria Television Authority as a customer relations officer which helped customer with complaints and questions, give customers information about products and services which were basically television programs, taking orders, and processing returns. I helped customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. I also worked in capacity of answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes.