Highly motivated and results-oriented Customer Service Representative with 4+ years of experience exceeding customer expectations. Skilled in building strong customer relationships, resolving inquiries efficiently, and leveraging technology to optimize support processes. Passionate about creating positive customer experiences and driving business growth. Leverage skills like empathy, active listening, time management, teamwork, collaboration, communication, escalation, conflict & ticket resolution, to drive top-notch customer experience and deliver excellent customer service and satisfaction.
I Deliver :
1. Customer Service & Satisfaction
2. Customer Experience (CX),
3. Technical & Product support,
4. Customer Onboarding
5. Ticketing Systems, E mail Support , Phone Support, Live Chat Support
In addition, I am a Highly organized and results-driven Virtual Executive Assistant with 3 years of experience streamlining administrative tasks, project management, time management, managing schedules, and exceeding client expectations—proven ability to leverage technology and communication skills to ensure business efficiency and client satisfaction. I am seeking to leverage expertise in Time Management, Scheduling, Executive Support, Project Management, File Management, and Calendar Management, to support busy Executives/Entrepreneurs, Remote Teams and Leaders, Busy Professionals, and Individuals with Specific Needs.
Thank you for taking the time to visit my profile. I am excited about the prospect of connecting with like-minded executives, businesses, and opportunities that align with my passion and expertise.
Regards.
Amarachi