I have the experience and expertise in the area of customer support. A total of eight years as a customer service specialist in a bank and a year of working as a customer service representative in a call center, that helps resolve customer concerns, questions and suggest solutions in relation to their accounts. I also understand the importance of providing excellent service, to maintain customer satisfaction. I can identify and resolve problems, remain organized and work well with little or no supervision. I have the ability to manage multiple tasks simultaneously. Great attention to detail.