Analysis, technical investigation and resolution of reported problems like: spams, spoofing emails, phishing emails, malicious emails, ransomware, zero day attacks, SMTP and LDAP authentication, SSL/TLS protocols, ATP-Advanced Threat Protection, Policies:Access Control Rule, IP Policy, Recipient Policy involving the following products: FortiGuard, FortiMail, FortiSandbox FortiGate, FortiDDoS, FortiVoice, FortiCamera, FortiRecorder