A Dashboard is a critical tool for reaching goals. It should contain the essence of the strategy, a breakdown of that essential strategy into the operational areas of the business, with key measures that are linked causally to the overall goal. This is much more than just a list of Key Performance Indicators sorted into operational areas. It needs to show how achievement in the customer area results in achieving shareholder value. But then it must show how achievements in the Operational area will result in the required customer experience. And finally, it must show what what be accomplished with staff, to sustain the Operations, to continue to deliver Customer needs so that shareholder requirements are achieved. Very few Dashboards are built like this. It requires specialised skills. I can help you develop and maintain powerful dashboards that will lead you to customer and financial success, sustainably. I have done it for many other companies. I can do it for you!