Customer service representative. I have been tasked to do the following; Handling Emails answered customers' concerns via phone and emails. Handling follows ups if needed. I am also a Virtual Assistant, I can do Administrative tasks like Internet Research, Generating and Organizing Leads, Craigslist Posting, Keyword Research with the use of Google AdWords, and have Excellent English Language Comprehension.
Also, I can also do basic tasks like; Data Entry with the use of Google Docs and Spreadsheets, Manage Dropbox, Google Drive, and Google Calendar, Set Appointments with internal/external clients through E-mails.
Additional skill is editing photos with the use of Adobe Photoshop, Adobe Lightroom. Lastly, I am a Computer Science graduate with (6) years of actual experience in the field of a Customer Service Representative. Experiences like; Taking Inbound and Outbound calls. For an Online books store, Dental Insurance Campaign, and process claims, refunds, and taking orders. I am a Team player, Hardworking, Fast Learner, Exciting to work with, Passionate, and Eager to learn new things. I can communicate well in the English Language to assure Good Service.
I can be very useful in your team since my main objective to my clients is to give Outstanding Results, Long Term relationships, Professionalism, and Leave them 100% Satisfied with my work.