OHAKWE KINGSLEY
Network Engineer at Infravision
Talks about ||Online support, || Online scheduling, ||Documentation ||Monitoring and Tracking || Data Entry and ||CRM
PROFFESSIONAL EXPERIENCE
Job Title: Base Station Subsystem Network Operation Center Engineer (BSS NOC Engineer)
INFRAVISION LIMITED (HUAWEI SUBCONTRATOR) 2018 –till date
Responsibilities
- Responsible for 24/7 monitoring of all regional BTS sites, Transmission links via Huawei U2020 NMS
- Escalation and follow-up on outages, as well as fault rectification on the network with co-location vendors, BSS Engineers, Power Engineers, TAC team and other concerned stakeholder.
- Generate daily outage reports and other relevant reports as required..
- Documenting all outages and faults on the network (Downtime record).
- Provide Back office support to the BSS Team, Power Team, Enterprise Team, RF team and other relevant units. - - Create and assign trouble ticket, and provide timely update till closure
- Site tracking for updates using calls and SMS
- Manage site access with co-location vendors for field teams and other units as required.
- Reporting to the NOC supervisor
SKIILLS
- Ability to work under pressure
- Good knowledge of Microsoft office tools
- Good communication skills
- Good knowledge of CRM tools such as slack, trello, etc
PERSONAL INFORMATION
Name: Ohakwe Kingsley
Country of Origin: Nigerian
Phone: +2347038717146
Email: ohakwe.chi@gmail.com
EDUCATIONAL QUALIFICATION
Bachelor of Engineering ( second class upper divisions) University of Nigeria Nsukka