• Networking (Cisco& Avaya) professional with sound knowledge of Voice and Transport (SDH/SONET) • Brings a Bachelor's degree in Engineering with seven plus years of experience in handling International and Indian telephony/data service providers & product vendors as a client • Worked as an acting Team lead so understands how to motivate plan track and monitor achievement of operational goals • Possesses seasoned abilities with identification of operational issues and the methods to address them