with my 13 years of experience i owe to support in the data correction conversion spell check with good knowledge of proof reading Promoted to Head of Operations effective April 1, 2024 in my current organization. Responsible for gathering, analyzing, and documenting business and functional requirements, developing BRDs and FRDs, ensuring conflict-free releases, managing project tasks and change requests, and coordinating resources. Facilitates client engagement, translates stakeholder needs into deliverables, and maintains communication to resolve conflicts and ensure compliance and quality improvement.