Doing all kinds of computer jobs with minimum speed of 55wpm with 98% accuracy. As a call center agent I am responsible to encode all the necessary information of a customer and their orders and mode of payments. • 16 years experience of compiling, verifying and entering high volumes of information accurately into various databases • thorough working knowledge of computer applications including word processing, spreadsheet, database, and presentation software and basic knowledge in Photoshop and in Powerpoint. • demonstrated persuasive communication skills necessary to collect essential information in a professional and courteous manner • strong planning and organizational skills used to manage complex, multiple assignments • track record of working efficiently within a team environment to successfully meet strict deadlines and service level agreements • acknowledged ability to identify and resolve problems independently • proven dedication to preserving and protecting confidential information • As a dependable and resourceful person with a strong sense of urgency and self- motivation, I am convinced that I can make a valuable contribution to the productivity of your company. • I would welcome the opportunity to discuss my suitability further. I look forward to hearing from you to arrange a personal interview at your earliest convenience.