PROFESSIONAL PROFILE A result oriented professional with over 17 years’ experience working with cross-cultural & multi-lingual teams in Sales & Merchandising, Business Development, Retail sales, Channel & Team Management. Training/Team Management Leading, recruiting, mentoring & monitoring the performance of the team to ensure efficiency in process operations and meeting of individual & group targets. Ascertaining the specific training needs of Advisors and accordingly arranging training programs for improving learning curve. Evaluating effectiveness of training & development programs and utilizing relevant evaluation data to revise or recommend changes in instructional objectives and methods.