Empathy. Understanding the customer and the problem is key for anyone in a customer facing role.
Clear communication skills.
Product knowledge.
Problem-solving skills.
Patience.
Positive attitude.
Listening skills.
Think of the most persuasive speaker in your organization.
Adaptability.
Ability to Use Positive Language.
Clear Communication Skills.
Support to the customers as a team.
Listen to customers (and share their feedback).
i am not a robot.
honest about what i know.
Excellent customer service from meeting to surpassing expectations.
the behaviour in interacting with he or she in a friendly- helpful and positive way.