Data Entry 40-45 wpm, process Medical insurance claims. Also, Investigate and make decisions regarding daily incoming claims using multiple systems and tools; resolve differences; answer service requests and inquiries received from various locations. Researches and resolves other general customer account inquiries as appropriate. Maintains internal operational and financial controls and ensures that they are observed for all assigned cases. Ensures that all cases are resolved in compliance with regulations and procedures. Works within a team environment. Provide support and training to other analysts within the department.