• 8 years experience of compiling, verifying and entering high volumes of information accurately into various databases • thorough working knowledge of computer applications including word processing, spreadsheet, database, and presentation software • excellent alphanumeric keyboarding skills • demonstrated persuasive communication skills necessary to collect essential information in a professional and courteous manner • strong planning and organizational skills used to manage complex, multiple assignments • track record of working efficiently within a team environment to successfully meet strict deadlines and service level agreements • acknowledged ability to identify and resolve problems independently • proven dedication to preserving and protecting confidential information