Have more than 10 years of combined work experience in office set up, contact center, technical support, administrative tasks and providing good customer service. An HR Delivery Analyst as a Recruitment Coordinator for more than a year promoted as Payroll Practitioner for US client Air Canda at IBM and now a Quote to Cash Professional for Q2C Operations US GBS FSS II - Financial Markets for IBM BUSINESS SERVICES. I have completed Enterprise Design Thinking Practitioner, Agile Explorer, Agile Advocate and Earning Advocacy Practitioner badges. Currently working as a QUOTE TO CASH PROFESSIONAL in CMPA Finance Market. I handle billing and contract related requests. I also have direct interaction with ARs, PMAs, and PMOs.