Energetic and highly-motivated individual with over five years of professional experience in Customer Service-related and Desktop Support roles, as well as many more years of personal and professional experience in Data Entry. All coupled with passion and zeal for providing excellent customer service, and excellent feedbacks from employers and customers alike, I believe I am your desired customer service agent and data entry professional. • Competent and experienced in data gathering, automation and upload; successfully prepared, sorted and uploaded the data of over 7000 customers in a 3-month period, ensuring client’s satisfaction and hence renewal of contract with the company. • Experienced in writing formal reports and communicating professionally via emails, and on phone. • Competent in the use of Microsoft Office 2010 and 2013 applications (Word, Excel, PowerPoint and Outlook) and other software applications for data entry, proofreading, edits and review. • Completed work will be checked meticulously, with special attention to spellings, syntax, grammar, punctuations and vocabulary. I can also lightly edit to create a more natural flow for easy understanding and greater impact. • Possesses a healthy work ethic, with recommendations from previous employers on consistent dedication to assigned tasks and accomplishment of such within given deadlines.