Advanced typing skills (6,000 - 8,000 KPH). Experience with Excel (using formulas such as VLOOKUP, CONCATENATE, TODAY, IF, IF AND, IF ELSE), Word, Access. Experience with statictical and economic analysis. Making reports. Filling databases. Data Entry, Web Searching. Convert PDF to Word. Accuracy. There are couple of my achievements: • I have developed an electronic model of the incoming correspondence journal of the customer service department of the energy sales organization in MS Access with the ability to track the orders of the Head of department (completed / in progress). • I have developed a specifications for the creation of an electronic archive of documents of the customer service department of the energy sales organization, worked closely with the development department, tested the developed software and trained users.