AREAS OF EXPERTISE ? Payroll / L&D Efficiently drive payroll processing & learning and development activities across the vertical in multiple locations functioning as a single point of contact ? Quality Control Efficiently performed the role of quality control by providing high-quality production support through diligent and insightful quality assurance and checking ? Process Documentation Developed SOPs, flow charts, SIPOCs, Process Maps, Value Stream Mapping, and Lean models for multiple processes