I have 2 and a half years of experience in Customer Service and 1 year Technical Support assisting U.S. customers. I was trained at a large Call Center in the Philippines. I can provide solutions for every issue that we always encounter, Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I am a full-time freelancer and can work U.S. business hours.