Data entry clerks help companies process information by inputting, maintaining and retrieving data using computer systems and ensuring that information is collated and stored in an accurate and efficient manner. Data entry clerks update, maintain and retrieve information which is held on a company’s computerised information storage and retrieval systems. They also transfer data held on manual records to computer files and ensure that important data is collated, processed and stored appropriately. Data entry clerks are responsible for transferring both words and numerical data into spreadsheets or databases. They use basic word processing and database packages but may also work with tailor-made software packages to meet the specific data needs of individual companies. Additionally, data entry clerks may use specialist programmes to translate and transfer ambiguous manuscripts. Data entry clerks may work in a specific data entry role or they may work in a combined role where data entry is combined with customer service. They work at computers but may also be required to operate peripheral computer equipment such as printers, scanners and tape readers. SALARY Data entry clerks can expect to start on a salary of between £11000 and £15000 per annum. With significant experience or promotion to a supervisory/ team leader role this may increase to £18000 per annum. RESPONSIBILITIES Typical responsibilities assigned to data entry clerks include: Inputting customer details Typing up manuscripts Transcribing documents Transferring market-research results Inputting data (printed, coded or statistical) Proofreading data Answering phone calls Updating medical records Dealing with customer and staff queries Processing sales invoices Entering advertisements into newspapers Filing, photocopying and other clerical or administrative duties Working to deadlines Preparing reports, letters and labels for mail-outs Operating office equipment including computers, printers and photocopiers Adhering to confidentiality regulations QUALIFICATIONS Qualifications are not mandatory for data entry clerks but employers may favour applicants with GCSEs (grades A-C) in English, Mathematics and Information Computer Technology (ICT). The British Computing Society offers a range of additional computer courses which may also be useful qualifications when looking for a job. Qualifications relevant to data entry roles include: OCR Certificate and Diploma for IT USERS (new CLAIT) BCS European Computer Driving Licence (ECDL) Although employers may not require any formal qualifications it is common for data entry clerks to be given a skills test before being offered a job. This will ensure the candidate can enter data quickly and accurately. A Words Per Minute test is a helpful way to practise typing and give prospective data entry clerks an idea of their typing efficiency. Some employers may offer the opportunity to complete on-the-job qualifications relevant to the software packages they