proficient typing skills. Computer skills and a knowledge of relevant software packages. Basic literacy and numeracy skills. Organisational abilities. Administrative skills. Good communication skills, both written and verbal. A polite phone manner. Good customer service skills. I am a self confident person .I have a very good typing skills an very fluent in English i have completed all my works with in a short tern I can type almost 80-90 wpm. not even a simple grammatical errors wont bee these in work . I could do any works