I have 6 years experience as customer support executive and data management, order management with one of the Export firm, responsible to answering the customer query through Email and chat. I am certified in MS office and expert into online and offline work. I have completed many transcription jobs in Hindi and English. I was also involved in prepare quotation according to customer enquiry and create a sales order in SAP system once the quotation confirmed from customer and send the requirement to the particular division and create a delivery note and billing document and transfer it to the accounting to settle the billing amount. I prepare the weekly/monthly report and send to the management