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Administrative & Secretarial Customer Service & Account Management

data entry, photo editing, booking asist

$5/hr Starting at $50

  • Hello there. My name is Rachel. I am new at this sector of job, but I have qualities which make me good at this. I've worked as a Customer Service Representative Phone/Email & Chat Support in BPO for four years.
    The tasks that I can do as a Customer Service Representative Phone/Email & Chat Support is to help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations etc.  I also have experience working in Amazon for a year. I help out customers with creating their accounts and looking for the product they need. I ask questions about what they needed so I can fulfill what they're looking for. And I've possessed these qualities such as:

    Positive Attitude
    Attention to Detail.
    Improving Customer Experience
    Complaint Resolution

    I am now a Virtual Assistant trained and available 24 hours a day, seven days a week. I do mostly help clients free of their time by doing admin tasks. Social media (Facebook and IG) is my expertise when it comes to research some markets. It also includes web research.
    You see, even though I don't have experience yet working with clients and am just a starter, I know I can provide my services to them to my best. I can do phone, chats, email customer service. I also enjoy editing pictures using photoshop.

    As a freelancer, what services I can offer to you:

    -I can do photo editing; I can collect images and edit them a bit.
    -I can compile an excel list of real estate locations using internet sites.
    -I will be an operator for data entry for extracting some information about our clients from mails.
    -I can respond to reviews placed on google reviews for any market.
    -I can post and manage post design for social media using Instagram and Facebook.
    -I can edit the files pdf to text document, I have good experience in typing and converting pdf documents to word documents.
    -I can help you promote your Facebook page to garner more likes and followers and capable of creating a Facebook account, join a few groups, and help promote by leaving comments about the company.
    -I can add products to marketplaces you sell on, like Facebook and Amazon.
    I am open to change and to learn new skills
    I look forward to working with you to streamline tasks to improve your business productivity. 

About

$5/hr Ongoing

Download Resume

  • Hello there. My name is Rachel. I am new at this sector of job, but I have qualities which make me good at this. I've worked as a Customer Service Representative Phone/Email & Chat Support in BPO for four years.
    The tasks that I can do as a Customer Service Representative Phone/Email & Chat Support is to help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations etc.  I also have experience working in Amazon for a year. I help out customers with creating their accounts and looking for the product they need. I ask questions about what they needed so I can fulfill what they're looking for. And I've possessed these qualities such as:

    Positive Attitude
    Attention to Detail.
    Improving Customer Experience
    Complaint Resolution

    I am now a Virtual Assistant trained and available 24 hours a day, seven days a week. I do mostly help clients free of their time by doing admin tasks. Social media (Facebook and IG) is my expertise when it comes to research some markets. It also includes web research.
    You see, even though I don't have experience yet working with clients and am just a starter, I know I can provide my services to them to my best. I can do phone, chats, email customer service. I also enjoy editing pictures using photoshop.

    As a freelancer, what services I can offer to you:

    -I can do photo editing; I can collect images and edit them a bit.
    -I can compile an excel list of real estate locations using internet sites.
    -I will be an operator for data entry for extracting some information about our clients from mails.
    -I can respond to reviews placed on google reviews for any market.
    -I can post and manage post design for social media using Instagram and Facebook.
    -I can edit the files pdf to text document, I have good experience in typing and converting pdf documents to word documents.
    -I can help you promote your Facebook page to garner more likes and followers and capable of creating a Facebook account, join a few groups, and help promote by leaving comments about the company.
    -I can add products to marketplaces you sell on, like Facebook and Amazon.
    I am open to change and to learn new skills
    I look forward to working with you to streamline tasks to improve your business productivity. 

Skills & Expertise

AvayaClient AdministrationData EntryMicrosoft WordPhone SupportTyping

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